Payment

COD Mail - You will pay the postman when he delivers your parcel or in the nearest post office                                          (unless the postman finds you at home, he will leave an advice note, and the parcel will wait 14 days for you to pick it up from the post office ) (only Domestic Orders)

Bank transfer - You should transfer the required amount of money (price of your order+ shipment) after you gain the confirmation of availability of the product or after the status of your order changes for "order being realized". In the title of the transfer please write your personal data and the number of your order (it will make the verification easier and your parcel will be sent sooner). (only Domestic Orders)

Credit card - Payment is realized via the platform Płatności.pl during checkout.(We accept VISA, MasterCard, Polcard etc.)

 

- system of international payments that can be realized in different currencies regardless of the place of your living.  

Shipping $ Handling

Personal receipt - in Top-Trendy shop - Olsztynska 248 / 42-200 Czestochowa
Domestic Shipping (priority) - cost 10 PLN
Domestic Shipping(COD Mail priority) - cost 17 PLN

International Shipping DPD - cost 15 Eur (in EU)

Time of order's realization

If you order a product in "Buy now" section, it is sent within 48 hours since the order was made. If you order products which have to be brought from USA, the order will be realized within 2-4 weeks . In this situation the status of your order can be helpful, you can check it in the customer's panel (after logging in).

Return / Exchange

Every product from "Buy now" section can be returned without giving a reason within ten days since the delivery of the parcel. (the customer is responsible then for the cost of shipment. He sends the product in question to us, and we after receiving the parcel refund the money or offer something in exchange).

Attention !!! Remember. We are here to help you choose the best item and size. If, from any reason, the product you received differs from what you ordered, you have an obvious right to give it back.

We will transfer your money to the bank accounted indicated by you or order for you something in exchange.

Attention !!! All products which we accept as returns must be in unimpaired condition, with no signs of utilization, with original package and tickets. All faults of products, noticed shortages or erroneously realized orders should be reported via e-mail not later than within 3 days after receiving the parcel by the customer.


Guarantee covers all the products offered by us in the shop. If the product turns out to be faulty, the customer has the right to complain.

Complaint procedure  :

1. The faulty item should be packed and sent back to our office::
   Top-Trendy Mikuła
   Olsztyńska 248
   42-200 Częstochowa

          Poland

Attention !!! Every parcel of this kind should contain a letter including information regarding customers personal data (name and surname, address, telephone number), the date of purchase, faults noticed and the circumstances in which the faults occurred as well as suggested form of guerdon.